We believe that luxury shouldn't come at a steep premium, which is why we offer the best possible pricing on all our products.

If you find a lower price on an identical item from a listed online competitor, and it’s in stock, we’ll attempt to match and beat it. We take into account the price of shipping, duties, and taxes from the competitor (if applicable).

To start a price match, simply reach out to client services by texting or calling 888-929-9969, emailing clientservices@lozuri.com, or chatting with us on our website. We are available Monday - Friday from 9am to 5pm EST. Please request a price match validation and provide the link to the competitors product along with your shipping address.

Competitor prices must be before any sales or discounts. When we beat a competitor's price, we do not allow additional LOZURI promotions or coupons to be used. Upon confirming a price match order, we will send you an invoice.

Price matched invoices are good for 3 days, after which, we cannot guarantee price or availability of price match.

Upon payment, your order will be fulfilled through our typical fulfillment process and shipped via DHL Express.

WE MATCH THESE ONLINE RETAILERS

• Net-A-Porter
• Mr Porter
• LuisaViaRoma
• Mytheresa
• FarFetch
• SSENSE
• Designer’s main website store (eg: gucci.com)
• This list is not exhaustive. Other stores may apply, please send the link for our review. It will be our sole discretion to decide whether or not we can price match a store not explicitly listed here. This list will be updated as necessary.

EXCLUSIONS

• Drop shippers, Bargain shops, or stores known to sell inauthentic goods
• Pricing for used goods, refurbished goods, final sale, or configurable/customizable goods
• Products not in stock, on back order, or otherwise not readily available to checkout with
• Rebates, free offers, buy 1 get 1, sales tax promos or tax-free events, specific one-time promotions, seasonal/holiday promotions, bundle offers
• Cannot be combined with any active LOZURI promotion or coupon code
• Volume or wholesale discounts
• Membership-based or tiered pricing
• Third-party marketplaces, auction sites, closeout sites, sites not listed in our matching list
• Advertising pricing errors or misprints
• Credit card offers, terms, or finance offers specific to brand or other creditor
• International sellers or international prices (including exchange rate advantages)
• Previous orders

ADDITIONAL POLICY TERMS

LOZURI will beat prices by up to 5% against only the listed retailers. LOZURI will attempt to match prices from all other retailers when possible (including shipping, duties, taxes, when applicable).

This policy is subject to change at any time without any notice. The effective policy will apply on the last update date. This policy does not retroactively apply to past products or orders. 

LOZURI cannot hold products while we discuss matching a price from another retailer. If the product is sold out at full price during negotiations, LOZURI holds no responsibility for fulfilling the order.

An accepted price match does not guarantee a product fulfillment (eg: when a product sells out in store prior to fulfilling the online order; online store stock delays).

LOZURI reserves the right to change the program and honor pricing changes and adjustments at any time, for any reason, without any notification.